Welcome to MPN support. How can we help?
Answer a product inquiry
Not all editors at MPN have the opportunity to directly download audio data. Primarily those editors linked to VPN and MPN can do this, as this way us the only way we can guarantee the highest security.
The editors who can request directly from MPN work primarily for ARD or the largest terrestrial broadcasting institutions. All others have the opportunity to contact you about a product inquiry and request the possibility of a download. This product inquiry will firstly be displayed in MPN directly and you will be informed about it also via email. Thus you may answer product requests conveniently by email.
Should you wish to allow requests to come through from the blocked editor you can then go to editor blacklist and reactivate via the cogwheel.